Creating a new website — or updating an existing one — can feel exciting but also overwhelming. Many business owners aren’t sure what goes into building a site that looks professional, functions seamlessly, and serves their audience effectively.

Understanding the web design process can make the journey smoother and help you feel confident every step of the way. In this guide, we’ll walk through each stage of designing or redesigning a website, from initial planning to launch and ongoing maintenance, so you know exactly what to expect.

Is This a New Website or a Redesign?

Before diving into the steps, it’s worth noting that the web design process applies to both brand-new sites and website redesigns. While the overall workflow is similar, redesigns often involve additional considerations:

If you’re considering a website redesign but aren’t sure whether it’s the right time, check out our article on Website Redesign Signs: 5 Indicators to Watch For. Understanding the signals can help you decide whether a refresh or a complete overhaul makes the most sense

Step 1: Discovery & Planning – Laying the Foundation

Every successful website starts with a solid plan. The discovery phase is where we learn about your business, your goals, and your audience. For redesigns, this step also includes a careful review of your current site’s performance.

Key activities in this stage include:

  • Goal Setting: Define whether your site aims to generate leads, sell products, or showcase your work. Clear objectives guide every decision.
  • Audience Research: Understanding your target audience ensures your content and design resonate.
  • Competitor Analysis: Reviewing other websites in your industry reveals opportunities to stand out and avoid common pitfalls.
  • Redesign Considerations: For existing sites, analyze what’s working, what’s outdated, and what can be improved.

Think of this step as mapping your route before a road trip. A clear plan saves time, avoids mistakes, and sets the stage for the rest of the website creation process.

Step 2: Organizing Your Website – Sitemaps & Wireframes

Once goals are clear, the next stage of the website design workflow focuses on structure and organization.

  • Sitemap: This blueprint shows all the pages and how they connect, ensuring visitors can navigate easily. For redesigns, it’s a great opportunity to remove redundant pages or consolidate content.
  • Wireframes: Simple layouts show where content, images, buttons, and other elements will go. Wireframes allow you to focus on usability before adding visual design.

Wireframes help prevent costly revisions later. By the time we move to visual design, everyone knows exactly how the site will flow, whether it’s new or being refreshed.

Step 3: Designing Your Website – Visuals & Branding

Design is where your site really begins to take shape. Good design is about more than aesthetics — it’s about creating a website that communicates your brand clearly.

During this stage:

  • Look & Feel: Fonts, colors, imagery, and style choices are selected to reflect your brand consistently across the site. For redesigns, this is an opportunity to modernize the look while maintaining recognition.
  • Mockups: Full-page designs give a clear preview of each page. Feedback ensures the final product matches your vision.

Good design guides visitors naturally, helping them understand who you are and what you offer without confusion. For redesigns, design decisions might involve updating outdated visuals or improving the user experience based on analytics.

Step 4: Development – Turning Design Into a Live Website

With approved designs, the website development process begins. This is when mockups are transformed into a fully functioning site.

  • Front-End Development: The visual designs become interactive pages, with buttons, animations, and responsive layouts for any device.
  • Back-End Development: Behind-the-scenes features like forms, e-commerce systems, booking tools, and content management are built.
  • Redesign Considerations: For existing websites, content migration and ensuring smooth functionality of new features are key.

Development is the stage that turns ideas into a living, breathing website. A well-planned web design workflow ensures design and functionality work seamlessly together.

Step 5: Testing & Launch – Preparing for the World

Before going live, your website undergoes rigorous testing to ensure it performs perfectly.

  • Functionality Testing: Forms, buttons, and navigation are checked for smooth operation.
  • Responsive Testing: The site is tested on desktops, tablets, and smartphones for a consistent experience.
  • Performance & SEO Checks: Pages are optimized for speed, and search engines can easily index your content.
  • Redesign Considerations: Make sure redirects are in place, old links don’t break, and SEO value is preserved.

Once testing is complete and approval is given, your website launches. This milestone is the culmination of careful planning, design, and development in the website creation process.

Step 6: Maintenance & Updates – Keeping Your Site Fresh

Launching your website is just the beginning. Ongoing maintenance ensures your site remains secure, fast, and effective.

  • Updating software, plugins, and security measures
  • Adding new content, products, or features as your business evolves
  • Monitoring traffic and performance to identify improvements
  • Redesign-Specific Tips: Monitor visitor behavior to ensure new layouts improve usability, and adjust content or features as needed

Regular updates are crucial for sustaining the success of your website design journey, whether your site is brand new or redesigned.

Tips for a Smooth Website Design or Redesign Journey

To make your experience seamless:

  • Communicate Clearly: Share goals, inspirations, and concerns upfront.
  • Stay Involved: Your feedback during each stage prevents surprises.
  • Be Patient: Quality websites take time. Rushing can lead to mistakes.
  • Trust the Process: Each stage exists to save time, avoid errors, and ensure the best outcome.
  • For Redesigns: Review analytics, plan redirects carefully, and focus on user experience improvements.

The web design process may seem complex at first, but breaking it down into clear stages makes it manageable. Whether you’re building a new website or refreshing an existing one, each step — from discovery to launch and ongoing maintenance — is designed to ensure your site looks professional, functions seamlessly, and serves your business effectively.

Ready to start your web design or redesign journey?

If you’re planning a new website or considering a redesign, the web design process can feel overwhelming—but you don’t have to navigate it alone. At Twelve Llamas Digital, we help businesses create websites that not only look great but also work as hard as they do. From a simple refresh to a complete overhaul, we guide you through every step of the process.

Contact us today to get started on a website that delivers results and grows with your business.

Dan Gronitz
Dan Gronitz

Dan is the founder of Twelve Llamas Digital, a boutique web and digital marketing studio. With a passion for clean design and results-driven strategy, he helps businesses grow online by turning ideas into effective digital experiences. Outside of work, he enjoys exploring new tools, optimizing workflows, and discovering creative ways to solve digital challenges.